Privacy Policy

1. Information We Collect

When you use Homefax, we may collect the following types of information:

• Account Information: Name, email address, and password when you create an account.
• Payment Information: Billing details processed securely through our third-party payment processor. We do not store full credit card numbers on our servers.
• Property Search Data: Addresses and property identifiers you search for to generate reports.
• Usage Data: Pages visited, features used, device type, browser type, IP address, and referring URLs.
• Cookies & Tracking: We use cookies and similar technologies to maintain sessions, remember preferences, and analyze site traffic.

2. How We Use Your Information

• Generate and deliver property history reports you request.
• Process transactions and send related communications (receipts, confirmations).
• Improve, personalize, and optimize the Homefax experience.
• Detect, prevent, and address fraud, abuse, or technical issues.
• Comply with legal obligations and enforce our Terms of Service.
• Send occasional product updates or promotional materials (you may opt out at any time).

3. How We Share Your Information

We do not sell your personal data. We may share information with:

• Service Providers: Third parties that help us operate the platform (hosting, payment processing, analytics).
• Legal Requirements: When required by law, regulation, or valid legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted data at rest, and regular security audits. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at support@homefax.com.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Opt out of marketing communications.
• Object to or restrict certain processing activities.

To exercise any of these rights, please contact us at support@homefax.com.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

8. Children's Privacy

Homefax is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at support@homefax.com.